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About Us
WUFC-CFC (Wrexham Uganda Football Club Community Financial Cooperative) was conceived on July 18th, 2024, as a natural progression of Wrexham Uganda FC, established on April 1st, 2011. WUFC-CFC aims to empower the community through financial inclusion, economic growth, and social development. Our purpose is to provide a cooperative financial platform for members to save, borrow, and invest together, fostering a culture of teamwork, mutual support, and collective prosperity.
Vision
To become a leading community financial cooperative in Uganda, enhancing the economic well-being of our members and contributing to the region's sustainable development.
Mission
Empower the community through financial inclusion, economic growth, and social development.
Mission Statement
"To empower our members and community through accessible financial services, promoting economic growth, social development, and collective prosperity, while maintaining a stable, efficient, and transparent cooperative."
Goals
- Increase financial inclusion and access to affordable financial services for the community.
- Promote economic growth and stability among members.
- Foster a culture of saving, investing, and responsible borrowing.
- Provide excellent customer service and ensure member satisfaction.
- Maintain a sustainable and transparent cooperative governance structure.
Values
- Community-focused
- Member-centric
- Transparency
- Accountability
- Integrity
- Teamwork
- Inclusivity
- Innovation
Aims and Objectives
- Provide financial services to at least 500 members within the first year.
- Achieve a minimum of 20% increase in member savings within the first two years.
- Establish partnerships with at least three local organizations to promote economic growth and social development.
- Maintain a minimum capital adequacy ratio of 10% to ensure financial stability.
WHAT YOU SHOULD KNOW !!!
WREXHAM UGANDA FOOTBALL CLUB COMMUNITY FINANCIAL COOPERATIVE (WUFC-CFC):
Questions? and answers<>
1. What is a WUFC-CFC , and how does it work?
WUFC-CFC is a Savings and Credit Cooperative (SACCO ) that allows members to save and borrow money at a low interest rate. Members pool their resources to provide loans to one another, promoting financial inclusion and community development.
1. What are the benefits of joining a WUFC-CFC ?
Benefits include:
- Access to affordable loans
- Competitive interest rates
- Encourages savings culture
- Financial education and support
- Community development initiatives
- Democratic member ownership and control
1. How do I become a member?
To join, simply:
- Fill out a membership application form
- Pay the required membership fee
- Attend an orientation session
- Start saving and enjoying benefits!
1. What are the requirements for membership?
- Be at least 18 years old
- Provide valid identification
- Pay the membership fee (currently 10,000 shs)
- Commit to regular savings
1. What types of savings accounts do you offer?
We offer:
- Regular Savings Account
- Fixed Deposit Account
- Junior Savings Account (for minors)
1. Can I access loans, and what are the interest rates?
Yes, loans are available at competitive interest rates (currently 12% per annum). Loan amounts and repayment terms vary based on individual needs and creditworthiness.
1. How do I apply for a loan?
- Fill out a loan application form
- Provide required documentation (e.g., ID, proof of income)
- Attend a loan interview with our credit committee
1. What is the repayment period for loans?
Repayment periods range from 1 to 12months , depending on the loan amount and individual circumstances.
1. Are my savings insured?
Yes, member savings are insured up to a certain amount (currently 5 million shs) through our partnership with the Uganda Cooperative Savings and Credit Union Limited (UCSCU).
1. Can I withdraw my savings at any time?
Yes, you can withdraw your savings at any time, but note that some accounts may have penalties for early withdrawal.
1. How do I check my account balance?
Check your balance through:
- Mobile banking (SMS or app)
- Online banking
- Visiting our office
- Requesting a statement
1. Are there any fees associated with membership or services?
Yes, some fees apply, such as:
- Membership fee (10,000 shs)
- Loan application fee (5,000 shs)
- Late payment fees 1% Daily
1. Can I access financial statements or reports?
Yes, members can request financial statements or reports at any time.
1. How does the WUFC-CFC ensure security and confidentiality of member information?
We maintain confidentiality through:
- Secure data storage
- Limited access to authorized personnel
- Regular audits and compliance checks
1. What are the WUFC-CFC operating hours and contact details?
Operating hours: Monday to saturday , 9 am to 5 pm
Sundays ,1:00pm to 5:00pm
Contact details:
- Phone: 0785448564
-Email:
askwufccfc@gmail.com
- Address: kakungulu kawempe infinity building ground flow Room H2
1. Can I access my account online or through a mobile app?
Yes, WUFC-CFC offers online banking and a mobile app for members to access their accounts, check balances, and perform transactions. Contact us for registration and login details.
1. How do I update my personal information or contact details?
To update your information, simply:
- Visit our office with valid identification
- Fill out an update form
- Submit it to our staff for processing
1. Can I nominate a beneficiary for my savings?
Yes, members can nominate beneficiaries for their savings by:
- Filling out a beneficiary nomination form
- Submitting it to our office
- Ensuring the beneficiary's details are up-to-date
1. What happens to my savings if I pass away?
In the event of a member's passing, their savings will be paid out to their nominated beneficiary or next of kin, following our policies and procedures.
1. Can I take out a loan if I'm not a member?
No, loans are only available to registered members of WUFC-CFC. Join us today to access affordable loan options!
1. How do I report a lost or stolen savings card?
If your card is lost or stolen, report it immediately to our office or call 0785448564,0778282516. We'll guide you through the replacement process.
1. Can I access financial education or training?
Yes, WUFC-CFC offers financial literacy training and workshops for members. Contact us for upcoming sessions and topics.
1. How does the WUFC-CFC support education and skills development?
We support community development through:
- Football and sports initiatives
- Financial inclusion programs
- Partnerships with local organizations
- Supporting member-led community projects
1. Can I participate in decision-making processes?
Yes, as a member, you have a say in our decision-making processes through:
- Attending annual general meetings
- Voting on important matters
- Joining committees or teams
1. How do I file a complaint or grievance?
To file a complaint, simply:
- Write a detailed letter or email
- Submit it to our office or email (askwufccfc@gmail.com)
- We'll address your concern promptly and fairly
1. Can I withdraw my savings before maturity?
Yes, you can withdraw your savings before maturity, but note that some accounts may have penalties or fees for early withdrawal. Please contact us for specific details.
1. How do I request a statement or transaction history?
To request a statement or transaction history:
- Visit our office
- Call 0785448564,0778282516
- Email askwufccfc@gmail.com
- Use our online banking or mobile app (if registered)
1. Can I access my account from outside Uganda?
Yes, our online banking and mobile app allow access from anywhere in the world. Contact us for registration and login details.
1. What are the WUFC-CFC’s audit and financial reporting procedures?
WUFC-CFC follows strict audit and financial reporting procedures, including:
- Annual audits by independent auditors
- Regular financial reporting to members and regulators
- Compliance with Ugandan accounting standards
1. How does the WUFC-CFC handle disputes or conflicts?
We resolve disputes through:
- Internal dispute resolution processes
- Mediation and arbitration
- External legal processes (if necessary)
1. Can I recommend a friend or family member to join?
Yes, we encourage referrals! Invite friends and family to join WUFC-CFC and enjoy benefits together.
1. Are there any referral incentives or rewards?
Yes, we offer incentives for successful referrals, such as:
- Discounts on loan interest rates
- Cash rewards
- Entry into prize draws
1. How does the WUFC-CFC support members with disabilities?
WUFC-CFC supports members with disabilities through:
- Accessible office facilities
- Specialized financial services
- Partnerships with disability organizations
1. Can I access emergency loans or assistance?
Yes, we offer emergency loans and assistance programs for members facing unexpected challenges.
1. How does the Sacco celebrate members' achievements or milestones?
We celebrate members' achievements through:
- Recognition awards
- Social media shoutouts
- Special offers and discounts
1. Can I open a savings account for my child?
Yes, you can open a youth/Junior Savings Account for your child. This account helps teach children the importance of saving and offers a safe place to grow their funds.
1. How do I change my account details (e.g., address, phone number)?
To update your account details:
- Visit our office with valid identification
- Fill out an update form
- Submit it to our staff for processing
1. Can I access my account through a mobile wallet?
Yes, our partnership with local mobile wallet providers allows you to access your account and perform transactions using your mobile phone.
1. What are the WUFC-CFC’s environmental and social responsibility initiatives?
WUFC-CFC supports environmental and social initiatives through:
-sports programs
- Community clean-up events
- Partnerships with local organizations
- Promoting financial inclusion and literacy
- Supporting members' health and wellness
1. Can I participate in WUFC-CFC-sponsored events or activities?
Yes, we regularly host events, workshops, and activities for members. Follow us on social media or contact our office to stay updated.
1. How does the WUFC-CFC support financial inclusion and literacy?
We promote financial inclusion and literacy through:
- Workshops and training sessions
- Partnerships with local organizations
- Accessible financial services
- Financial education materials
1. Can I access business loans or entrepreneurship support?
Yes, our business loans and entrepreneurship support programs help members grow their businesses. Contact our office for more information.
1. How does the WUFC-CFC handle data protection and privacy?
We maintain confidentiality and data protection through:
- Secure data storage
- Limited access to authorized personnel
- Regular security audits
1. Can I request financial counseling or advice?
Yes, our experienced staff offer financial counseling and advice to help you achieve your financial goals.
1. How does the WUFC-CFC support members' health and wellness?
We support members' health and wellness through:
- Partnerships with local health organizations
- Health workshops and seminars
- Access to health insurance services
1. Can I access insurance services through the WUFC-CFC?
Yes, we offer insurance services, including life insurance, health insurance, and funeral insurance.
1. How does the WUFC-CFC support education and skills development?
We support education and skills development through:
- Scholarships and bursaries
- Workshops and training sessions
- Partnerships with local educational institutions
1. Can I participate in WUFC-CFC governance or leadership?
Yes, members can participate in governance and leadership through:
- Attending annual general meetings
- Voting on important matters
- Joining committees or teams
1. How does the WUFC-CFC handle complaints or feedback from members?
We handle complaints and feedback through:
- Internal dispute resolution processes
- Mediation and arbitration
- External legal processes (if necessary)
1. Can I access retirement or pension planning services?
Yes, our retirement and pension planning services help members plan for their future. Contact our office for more information